lucy was an experimental system that provided an anonymous ombudsman/advisor to the MIT community. lucy was unable to keep pace with the number of incoming questions in academic year 91-92. The office in which lucy was run could not allocate more resources, nor could resources be found elsewhere in the Institute. The office decided that it would be better to suspend the service than to continue to run it and give inadequate response to questions. lucy has been suspended indefinitely as of summer, 1992.