Touchstone@MIT

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What is MIT Touchstone?

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Call the Computing Help Desk

617 . 253 . 1101

The MIT web application you are using requires you to identify yourself via the MIT Touchstone system. You can do this by providing your Kerberos username and password. It is also possible to authenticate using existing Kerberos tickets under some circumstances. Once you have authenticated successfully, you will be able to proceed to your requested web site. If you don't have an MIT Kerberos account, read “What if I don't have a username?” below.

With MIT Touchstone, your single web login gives you access to many other web sites besides the one you initially accessed. In other words, this provides a "single sign on" solution for all Touchstone-enabled applications at MIT.

Your access to Touchstone-enabled applications should last only until you quit your browser program. Be sure to secure your identity by quitting your browser before you leave your computer. Otherwise, someone else who uses your computer during that browser session can impersonate you on the Touchstone systems - both to the sites that you are using as well as to any of the other web sites that accept MIT Touchstone as an authentication authority.

Why is MIT Touchstone called a pilot?

The MIT Touchstone system is a new service, currently in the pilot phase. This means that we expect the service and features to evolve. We are still gathering feedback and discovering some of the issues required to smoothly operate the service. The scope of this project is very broad. Any user at MIT may choose to use the system when using applications such as Stellar and IS&T's wiki system. However, the behavior of those applications is that users will continue to authenticate using certificates and will not be using Touchstone by default.

Touchstone is expected to complete its pilot phase during the summer of 2008 and will be available as a service to a wider variety of MIT web applications at that time.

What am I supposed to do?

On the MIT Touchstone Login page you can identify yourself by one of two methods:

  1. By entering your MIT Kerberos username and password in their respective fields and clicking the "Login" button. Your MIT Kerberos username typically consists of the characters prior to @mit.edu in your e-mail address. For more information about Kerberos usernames, read “How do I know if I have a Kerberos username and password?” below.
  2. By using your existing Kerberos tickets, provided that your browser is properly configured. Note: This choice typically only applies to users of the Athena and WIN.MIT.EDU computer systems, who have taken additional steps to configure their environment to support this feature.

How do I know if I have an MIT Kerberos username and password?

Many MIT computer-based systems and services share the same username/password authentication service: Kerberos. This means that a user at MIT has to keep track of only one username and password — the user's Kerberos username and password — for many systems. If you have an email account at MIT of the form username@mit.edu, then you have an MIT Kerberos username, and most likely know its password. If you are a member of the MIT community or an affiliate, you may need to complete your account registration in order to establish your Kerberos username and password. To do this and for more information regarding Kerberos, please see IS&T's page about Creating and Using Your MIT Kerberos Identity.

How do I know if have Kerberos tickets or can use them?

Although we just mentioned Kerberos as it relates to your username and password at MIT, Kerberos is also a computer network protocol. Online services that are protected by Kerberos will ask to see your Kerberos "ticket" before they will let you in. At MIT there are many native applications (in contrast to web applications) which use the Kerberos protocol for authentication. Some of these include the native clients for SAP, TechTime, COEUS, and Jabber. In particular, you obtain Kerberos tickets when you log into an Athena workstation or a machine in the WIN.MIT.EDU domain.

Users of Athena and WIN.MIT.EDU may find the use of Kerberos tickets in conjunction with MIT Touchstone-enabled applications particularly attractive.

By using this feature you will have already performed the necessary authentication when you logged into the workstation. If your browser is configured correctly, and you have set a preference to use this feature, each time you attempt to access a Touchstone-enabled application you will quickly be granted access without being prompted for any additional information.

How-to:

What if I don't have a Kerberos username?

If you do not have a Kerberos username and you are a member of the MIT community or an affiliate, then you need to register for an Athena user account. Please visit IS&T's page on Creating and Using Your MIT Kerberos Identity.

If you are not eligible for a Kerberos username, and there is no "public" version of the page or web site you were trying to access, you will not be able to get access because that MIT service is not available to the public.

MIT Touchstone-enabled applications in use today also have a local account management system so that they may be used by people who do not have an MIT Kerberos username. Those users should not use the Touchstone login page. Instead the Touchstone enabled application that you intend to use should have an alternate login page for your use. Unfortunately, each application manages this type of authentication in its own way. Users with this type of account should refer to the application-specific help pages.

MIT Touchstone-enabled applications also support federated authentication with a limited number of partners using a product and technology called Shibboleth. Today we share metadata with ProtectNetwork, so the Touchstone-enabled applications that you are intending to use may also support authenticating via ProtectNetwork’s login server. IS&T does not currently run a Shibboleth WAYF server, so it is up to each Touchstone-enabled application to provide a page which enables users from other identity providers to authenticate. Users should check the documentation or help pages for the particular application that is being used to determine if other Shibboleth identity providers may be used to access the application.

Help! I still can't log in!

Missing or incorrect username or password:

To authenticate to MIT Touchstone, you must provide both your username and its password. If you have forgotten your username or password or need other assistance with them, please contact the IS&T Help Desk at 617.253.1101 or email computing-help@mit.edu.

Enabling cookies on your web browser:

The MIT Touchstone system requires that your web browser accept "cookies," small files that web servers send to your computer. MIT Touchstone uses cookies for security and verification. Having a cookie for an MIT Touchstone web site identifies you to the site and allows you to continue from one page of the site to another without having to login each time. You can usually enable cookies in the Settings or Preferences dialog of your browser.

Time expired before you were able to login:

You must enter your username and password within 5 minutes of the MIT Touchstone page loading in your browser window. After that time has elapsed, you must re-initiate the request for the web page or service you want to access by re-entering the URL in the address bar or by returning to the original site which first asked you to authenticate. Reloading the MIT Touchstone login page will not work, as you must be directed to the MIT Touchstone login page from your original application due to technology limitations.

If you continue to have login problems, please call the Computing Help Desk at 617.253.1101.