From "Concurrent Project Management Training" by Peter Warren and Steven MacIsaac, PMI'96, p. 274 1. New Organizational Structures that have prompted new management methods a. team - clear project mandate, although project or solution may be initially unknown; knowledgeable about business; skilled people representing a wide variety of functions; self-directed (shared authority or passed depending on need); it understands the importance of its mission and acts responsibly. b. project organization - often matrix to functional; well-defined projects; organization may know project but not firm or business; specialty is management and admin - skilled professionals brought in as contract workers; power/decision making resides in one person; and success of the project signals demise of the organization. c. Groups - established to make a decision or provide recommendations. Not generally empowered to carry out actions and may or may not lead to team or project formation. 2. Types of Training a. What do people need to know to help? Interpersonal skills such as: problem solving, critical thinking, facilitation, negotiation, computer literacy, cultural diversity, leadership, communications, presentation, conflict management, customer service, public relations Organizational skills such as: Process innovation, change management, team building, sales and marketing, SPC/CPI/ISO quality, strategic development/alliance building, management, supervision, product/project development, risk management, contracting, copyright law, estimating, scheduling, tracking and progress monitoring Trade/Career skills such as: engineering, marketing, sales, telecommunications, construction, manufacturing, information systems, facility management "This program [concurrent project management training] fits well with the concepts of the 'learning organization.' As an organization right sizes certain knowledge is lost. New and existing members of the organizations are required to pick up the ball and more often than not - to learn on their own. ... As Peter M. Senge, author of _The Fifth Discipline_ stated: 'The basic disciplines of a learning organization in one way or another all have to do with how we think and how we interact with each other.' The object of Concurrent Project Management Training is to get the project team members together on a periodic basis to review the project status and to instruct/lead them through the implementation of project management techniques as a team in order for them to develop new approaches, skills and to make their interactions with other team members more effective. This interaction and application can not be achieved in the institutional classroom or in a two to ten day course." b. Course Delivery - Use of Adult Learning Model "A tried and proven adult learning model is the Kolb model. This model perceives the adult learning process as consisting of the following discrete phases: - Reflection (Let me think about this) - Conceptualization (Let me put it in my frame of reference) - Experimentation (Let me try it out) - Experiential (Let me talk to others and compare notes on our joint experiences)" They also recommend introducing the concept of individual thinking styles and providing instructions on how to work in groups. They briefly mention that thinking styles include: detective, professor, diplomat, and champion. "...Each session is limited to 2 to 3 hours with lectures lasting no longer than thirty minutes. Sessions are interactive and instructional to provide the opportunity to discuss how the project is proceeding, why certain decisions are being made, what decisions need to be made and by whom and to bring new project management concepts to the group that relate to expected activities to be encountered in the near future. "Studies have conclusively shown that these techniques produce significant retention and comprehension results. This approach works best since, as studies have shown, learners retain: - 10 percent of what they read - 20 percent of what they hear - 30 percent of what they see - 50 percent of what they see and hear - 70 percent of what they say - 90 percent of what they do and say