Up: Installation and Troubleshooting

WebEQ Installation Notes (Macintosh)

WebEQ has been tested under MacOs version 7.5 and later. Until recently, however, accessing font information with Java on the Mac has been very problematic, and WebEQ performance on the Mac has suffered accordingly. The Java 2 platform seems to have addressed these problems, and the next version of WebEQ will take advantage of the new font machinery.
  1. Many older Macintoshes have a Java bug affecting fonts. In the Fonts folder of the System folder are font suitcases for each kind of font on the system. Typically, in one of these suitcases, say "Times", there is font definition file around 60K in size with the name "Times", that can be used to generate particular fonts at various pointsizes and styles, and a number of pre-generated fonts, like "Times 10" that are 2-3K each.

    Italic fonts are generated by "shearing" an upright font, and unfortunately, in Java, italic fonts are sheared double, while the system still reports their sizes and locations as having only been "sheared" once.

    One way around this that we have found to work in at least some cases is to rename temporarily the pre-generated fonts that WebEQ uses (Times, Helvetica), forcing the system to generate them from the font definition file (which it does correctly). However, we haven't been able to confirm that this work-around will not interfere with other software on the Macintosh, nor can we guarantee that it will work in all cases.

    Obviously this is not a desirable solution, and you should definitely keep the renamed files around, so you can put them back if you discover a problem with other software.

  2. If you haven't already done so, install the WebEQ Math Viewer archive file in your browser. The free, self-installing archive is available at www.mathtype.com.

For additional online troubleshooting resources write to support@mathtype.com or visit the support area at the mathtype.com web site.


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Created: Aug 08 1997 --- Last modified: Wed Sep 13 14:26:04 2000
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