Topics

Research philosophy
  dual approach (task partition to bring assumptions into conflict)
  iterative design

Interactivity and user control	

User innovation

Semi-formal systems		(User control over the dividing lines)
  implicit vs explicit structure
  insufficient if in isolation

Multi-media channels

Barriers to use:
  cost-benefit analysis		(cost of sender vs receiver, what people do)
  long-term benefits vs short-term costs

Co-adaptive systems
  role of context		(multiple rulesets)
  role of feedback		(cite tutor, lens/argus study)
  Diversity 			(people have different needs, subvert system)

Cooperative learning
  Learn over time
  Learn in context
  Learn with others in the network

Communication patterns		(within building)
Communication behavior		(diverse, reflects organization)

=== Other people ==========

Repair theory			(how it relates to feedback)
  Perception of error, perception of innovation
  vs. "do it right"




======= Data ================

Writing sample from Tom's class

Email use

Lens use

ed tutor

menus

questionnaires

