@Part[Biography, Root "thesis.lis"]

@Unnumbered(Biography)

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@b(Education)

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Ph.D. candidate @\Northeastern University@\Experimental Psychology @\6/80
M.A.  @\Northeastern University @\Experimental Psychology @\6/79
B.A. @\University of California, San Diego @\Honors Psychology @\3/77
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@b[Employment]

1987-1990. @ux[GEEP Fellow.]  Business and Office Systems Engineering,
Digital Equipment Corporation.  Scholarship at full salary to complete
Ph.D. in Managing Technological Innovation at MIT.

1986. @ux[Technical Liaison.]  External Research, Digital Equipment
Corporation.  Responsible for External Research's part of contract
negotiations between Digital and MIT on Project Athena's continued
funding.  Member MCC Human Interface Steering Committee.

1983-1986. @ux[Research and Development Manager.]
Educational Services Research and Development, Digital Equipment
Corporation.  Developed a 5-year strategic plan, with a yearly budget
of $2 million and 18 professional researchers.  Managed three research
groups concentrating on: Human Engineering, Multi-Media Information
Architectures, and Integrated Learning Environments.  Reduced cost of
multi-media software development to 1/5 of previous costs with a
significant increase in user satisfaction.  Appointed to Digital's
Sponsored Research Board and editor of the R&D Technical Report Series
and the R&D Newsletter.  Taught research methods to 12 Master's
student interns from U. Mass. Amherst.

1982-1983. @ux[Cost Center Manager.] Systems Based Courseware,
Educational Services, Digital Equipment Corporation.  Managed $2
million/year cost center with two supervisors and 33 developers.
Produced over 35 software products all shipped on time and on or under
budget.  First in the industry to provide integrated computer-based
instruction at first-customer ship of all three of Digital's personal 
computers.  Reduced hot-line calls by 30%.  Considered the industry 
standard (Seybold Report).

1981-1982. @ux[Unit Manager.] Systems Based Courseware, 
Educational Services, Digital Equipment Corporation.
Reduced average software development cost by 60%, which resulted 
in new projects and 300% growth.  Automated budgeting and billing.
Developed new authoring language, created software and graphics 
standards, and established process for interactive videodisc 
course development.

1979-1980. @ux[Educational Specialist.] Systems Based
Courseware, Educational Services, Digital Equipment Corporation.
Designed and programmed Digital's first two computer-based instruction
courses.  VMSCAI remains Digital's top-selling packaged course.  EDTCAI
was described as "so effective that we use it as a design model for
developing our own in-house computer-based courses."  Created a 
program generator that significantly reduced course development 
time, participated in the design and development of a new authoring 
language, trained 24 new course developers.  Presented technical 
papers at ADCIS, NEADCIS, and IDECUS.

1979.@ux[Lecturer.] Department of Psychology, Northeastern
University.  Taught laboratory course on animal learning and human
memory.

1977-1979. @ux[Teaching Assistant.] Department of
Psychology, Northeastern University.  Co-taught course on tutoring
techniques for undergraduate tutors.  TA'd several courses in
Experimental Psychology.

1975-1977. @ux[Teaching Assistant.] Department of Psychology,
University of California, San Diego.  Co-taught physics course entitled
"Frontiers of Science" (with Prof. Bernd Matthias).  TA for courses in
Statistics, Experimental Psychology, and Physics.

@b(Research Experience)

@ux{Electronic Communication.} @ MIT Sloan School of Management and
Project Athena.  Organized two-year study of the Information Lens;
conducted interviews; collected and analyzed data; published results.
Applied results in iterative design of a general purpose message
filter and annotator.  Designed a three-dimensional model of
computer-based message systems that integrates electronic mail,
on-line consulting, bulletin boards, computer conferencing and
educational software.

@ux{Video Analysis.} MIT Project Athena.  Designed a research
methodology for analyzing videotaped research data (EVA: Experimental
Video Annotator).  Published paper.  Organized workshop on @i[Video as
a Research and Design Tool.]  Guest editor of special issue of
@i[SIGCHI Bulletin] base on workshop.  Developed iterative design
techniques that were applied to award-winning educational software.

@ux{Educational Research.} Research Manager at Digital,
Visiting Scientist at MIT's Laboratory for Computer Science.
Conducted experiments on intelligent tutoring systems and
problem-solving strategies.  Developed a unified model that redefined
instructional approaches based on user's immediate information needs.
Involved in iterative evaluation of the Boxer language at MIT and
design of a multi-media version at Digital.  

@ux{Experimental Psychology.} Graduate student and undergraduate.
Introduced original methods to investigate learning of associates not
previously considered susceptible to investigation with behavioral
techniques.  Doctoral dissertation proposal approved, two of four
experiments completed.  (Funded by NIH pre-doctoral grant.  Thesis
Advisor: M. Sidman.)  @i[Master's Thesis:] Conducted experiments on
pre-linguistic cognitive behavior in human children and rhesus
monkeys.  (Thesis Advisor: M.  Sidman.)  @i[Honors Bachelor's Thesis:]
Study of behavioral contrast in pigeons.  (Thesis Advisor: B. A.
Williams.)

@b(Software Experience)

@ux{Information Filter/Annotator.} Designed design and managed the
development and empirical testing of a generalized message annotator
and filter, @i[Argus], at Project Athena, orginally based on the
Information Lens.  Personally programmed special purpose data
collection and annotation software.

@ux{Communication Systems.} Designed and managed the
development of a prototype multi-media message system, @i[Pygmalion],
with distributed video and smooth integration of public and private
messages.

@ux{Data Analysis Software.} Designed and personally
programmed the @i[Experimental Video Annotator] to facilitate
evaluation and analysis of video data.  Programmed data analysis
system to analyze research data in Psychology lab. 

@ux{Multi-Media Software.} Managed software development of the
Navigation video database project, Video Boxer, generalized @i[Wizard
of Oz] and an Object-oriented multi-media database.  Programmed
software for an experiment in intelligent tutoring. 

@ux{Authoring Languages.} Managed initial design and
development of the authoring language @i[Producer], Digital's
multi-media authoring language. Programmed the @i[CBI program
generator] in Teco, DCL, and Pascal which creates standardized
computer-based instruction courses. 

@ux{Educational software.} Managed the development of over
30 CBI courses running on: PDP-8, PDP-11 (RT-11, RSTS-E, RSX), Rainbow
(CPM), PDP-20 (Tops 20), and VAX (VMS) systems. Designed and
programmed @i[VMSCAI], Digital's second and top-selling computer-based
instruction course, in Pascal.  Designed and programmed @i[EDTCAI],
Digital's first computer-based instruction course in Basic and DRAW.

@b(Honors and Fellowships) 

Phi Beta Kappa Honor Society, Honors Psychology B.A., magna cum laude,
Provost's Honor List, U.C.S.D., California Scholarship Federation,
National Honor Society

Digital Equipment Corporation GEEP Scholarship, Northeastern
University Fellowship

@b(Research Grants) 

Digital, Open Software Foundation, NYNEX, N.I.H.  Predoctoral Training
Grant

@b[Professional Societies]

acm/SIGCHI: Elected Chair (1989-1991), Secretary/Treasurer
(1987-1989). Video Chair: CHI '86.  Program Chair: Workshop on Video
as a Research and Design Tool.  Co-founder & Chair, Greater Boston
Chapter.  acm/SIGGRAPH: Multi-Media Communication Chair.

@b[Associate Editor] 

@\ACM/Transactions on Information Systems

@b[Reviewer] 

IEEE Software, Communications of the ACM, Journal of Educational
Computing Research, Advances in Human-Computer Interaction, Computers
in Human Behavior, and SIGGRAPH User Interface Forum.

@b(Refereed Publications)

@citemark{cscw90, cacm89, chi89paper, toois88, cscw88}

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@b(Books and Book Chapters)

@citemark{jonassen88, eurit87a, eurit87b, ifceb85, caibook81}

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@b(Other Publications)

@citemark{bulletin89, bulletineditor89, CHI89workshop, pygmalion89,
argusdoc89, argusspec89, optical87, bedfellows87, tutor85, unpack84,
masters79, bachelors77}

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@b(Invited Talks and Panels)

@citemark{interact90panel, siggraph89panel, hci89paper, CHI89panel, hfs88panel,
SIGGRAPH88tutorial, CHI88panel, CHI88tutorial, Xhibition87,
laseractive86, chi86demo, adcis80}

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@b(Video Publications)

@citemark{cacmvideo89,evavideo88,wizardvideo86,navvideo84,radvideo83}

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