Hot Topics for the Coming Year

1.  Retaining, retraining, and recruiting IT staff
2.  Administrative issues of distributed/distance education
3.  Identification, authentication, and authorization: policy and
technical issues
4.  Student expectations for technology support and services
5.  The growing cost and complexity of enterprise systems
6.  The continuing challenge of IT support in a distributed
environment
7.  Managing expectations in the face of rising demand and declining
budgets
8.  Electronic information copyright and intellectual property issues
9.  Information access challenge in the networked campus

This started out as a kind of informal brainstorming session, with
people suggesting problems or questions related to each topic.  They
talked through about two of them, then just listed the headings as we
ran out of time...

a few phrases that stood out for me...

"If you train them you know you'll lose them.  But you still have to
train them."  (in regard to training and keeping IT professionals)

"We have to develop a funding structure that scales" for Distance
education

"Can we continue to support the 'all you can eat' model?" in regard to
student expectations for computing support

"Year 2K is our asbestos problem"