Leadership Challenges: Risk Taking, Truth Telling, Joy Annie Stunden 12/1997 This was a thoughtful seminar. Basically, Annie challenged us to reflect on our approach to leadership with a series of questions, points, and exercises focused around truth telling. These are some of the points that she provided for us to think about. Community "Risk-taking, truth-telling and joy are part of being in community. To build community, we need to take risks and tell the truth." Matthew Fox says: "...community, after all, means to work on a common task together." M. Scott Peck says: "If we are going to use the word (community) meaningfully, we must restrict it to a group of individuals who have learned to communicate honestly with each other, whose relationships go deeper than their masks of composure..." How much time do you spend at work? Do you feel good about it? EXERCISE: What do you want at work? What is one word that describes what you want at work? EXERCISE: What makes a workplace lack joy? What makes it feel oppressive? Can you change it? You can certainly change the place you spend your time. How? Take a risk. Tell the truth. Truth. Honesty. Openness. Levels of Truth -1 Lying Denial 0 Silence Aware of Sensation withholding 1 "You are...a jerk" Express self 2 "About you I feel... Know your feelings anger and hurt" 3 "Because...you Make connections insulted me" 4 "Which means... know your defenses you don't think I'm smart" 5 "About me I fear... aware of yourself I'm not really smart" Push for the deepest level you can face. Part of the process is "No Elephants in the Living Room" -- when something happens, don't ignore it, deal with it. "When someone speaks the truth-- breathe listen don't argue don't defend or explain ask for clarification ask what might improve the situation say thank you keep breathing" (accepting feedback--compliments of Marilyn McMillan) Listening Listen with full attention Look at the person who is talking with friendly interest Do not judge Don't interrupt the person talking Evidence interest by your attention, your face, your posture, your openness to hear, not by your sympathy Do not give advice unless asked Do not relate this to your experience for the speaker (this is their story, not yours) Expect the person talking to work their own way through their issue brilliantly New Ways of working call for Self-Reflection About your behavior About your feelings About your expressions Behavior Inclusion (in/out) Where is the boundary? Control (up/down) Who is taking responsibility? Openness (open/closed) How much information do you want to share? EXERCISE: Think about yourself as a leader. 1. Do you include people in your activities? Are people encouraged to include you? 2. How much control do you need to have in the workplace? How much can you let others have? 3. And how open are you? How open do you want others to be with you? 4. And how would you want your boss to answer those same questions? Feelings Significance Attention, notice, inclusion, appreciation, reward Competence capacity to coper, self-sufficient, make decisions, solve problems Likeability Self Esteem speak the truth, be respectful, and expect people to do what they have committed to do Reviews What did I do well this year? What could I have done different or better? What am I going to accomplish next year? What help do I need to do it?