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Summary-line:  4-Sep  jbs%WONKO.MIT.EDU%eddie.M  #dialup
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From: jbs%WONKO.MIT.EDU%eddie.MIT.EDU@eddie.mit.edu (Jeff Siegal)
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To: mintz@CS.ROCHESTER.EDU
Subject: dialup

The machine is DIALUP.MIT.EDU [18.80.0.9]

It is running the old release (5.5T), so you probably can't compile
everything there (X Toolkit stuff, in particular), but you can log in 
and do most other things.

Jeff


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Summary-line:  6-Sep      mackay@ATHENA.MIT.EDU  #IF YOU GET IN EARLY...
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Date: Tue, 06 Sep 88 05:41:25 EDT


please send me comments ASAP.  It goes to Howard Tuesday afternoon.

============================================================================
Proposal for Athena Lens, Phase II
Wendy E. Mackay
6 September 1988
============================================================================

The Athena Lens group has successfully delivered a working prototype of
the Information Lens, written in C under Unix and X.  We held a series of
design review meetings throughout the summer to help transfer what we
learned to Digital engineers and to obtain their advice.  Other Digital
Engineers are following our progress via electronic mail.

We feel we have successfully met the goals of phase I of the project, and
would like to propose continued funding for phase II.  This proposal
explains what we did, what we learned from it, what we plan to do, the
anticipated benefits for BOSE and the proposed budget.

I.  WHAT WE DID

The functional specification and preliminary documentation provide a 
detailed account of the technical and user interface aspects of the 
project.  What follows are the highlights:

TECHNICAL ISSUES:

Athena Lens uses modules, objects, and resources.  Modules include the
various Athena Lens editors (rules, rule sets, message types, etc.), the
rule runner command, parsers, and data collection.  Objects are handled
by modules and include messages, rules, rule sets, message types, data
etc.  Resources are used by everyone and include registries, folders,
files, message syntax, and user interface guidelines.

The rule editor, rule runner, registries for verbs, simple message types,
and fields, message objects, a rule language, predicates and actions were
all identified as top priority.  Extensibility was an important part of
the design.  Thus, many extra functions can be added easily, even though
they were not included in phase I.

1.  Managing scale issues.  The original Lens was designed for and tested
on a small, homogeneous work group.  An important goal of Athena Lens was
to address the technical problems associated with handling large
organizations and cross-organizational boundaries.  Message types are
organized into registries which are owned by different organizational
units (of any size).  Individual users have registries that keep track of
the relevant message type registries (including their own).  This permits
Lens to scale across organizational boundaries.

2.  Expanded number of mail handlers: Lens was designed for a single mail
system in a LISP environment.  Athena Lens was designed to work with a
number of different mail handlers, both to significantly increase its
potential audience and to test the generality of the Lens ideas.  The
folder object was designed to be easily modifiable to handle radically
different mail handlers (currently mh and Xmh, and soon rmail).  The
design will permit future extensions into voice mail, Fax and graphics.

3.  Default settings:  Athena Lens provides a system of defaults for 
all programs, beginning with system-wide defaults.  Users can create 
their own preferred sets of defaults in their home directories, and 
they can further specify changes in defaults when individual programs 
are called.  

USER INTERFACE ISSUES: 

1. Multiple rulesets with different triggers: The best method for
handling a message changes over time, depending on a number of variables.
Athena Lens accommodates this by letting users run sets of rules at
different times, based on different triggers.  Users can have
prioritizing rule sets for handling incoming mail, reminder rule sets for
outgoing mail, and "cleanup" rulesets for archiving mail or users 
can specify their own triggers.

2. Rule editing: Athena Lens provides a simple, visual interface for
creating rules (similar to filling out a mail message).  Lens provides a
large number of possible actions, including: move, copy, delete, set and
modify user-created properties, react to states of the message (such as
number of lines), run arbitrary programs or run other rulesets. User
properties are very flexible and can enhance the operation of other
rulesets.  Fields can be of different types, including strings,
combinations of strings (e.g. AND), a sophisticated date parser and
integers.
 
3.  Flexible Message types: Athena Lens allows users to easily create new
message types, simply by adding new fields to messages.  (One program
provides a menu of all the available message types specified in the
user's registry of message type registries.)  The rule editor displays
the possible message types and allows users to change message types while
editing a rule.  We expect that this flexibility will prove useful to
groups with constantly changing communication needs or those moving
through different phases of a project.

USER TESTING: 

Athena Lens has an extensive data collection facility, which is available
both to users (for monitoring their own use of mail), and to researchers
(to use with permission).  Different kinds of data can be collected
separately, including messages sent and received, rule creation history,
rule firing history and message types.  All data collection is
independent of the mail system chosen.

II.   WHAT WE LEARNED

The group made remarkable progress over the summer, learning the 
X Window system, the X toolkit, and the Athena networked workstation 
environment.  The toolkit work was much slower than anticipated, 
for a number of reasons.  First, all of the available toolkits were 
very buggy.  Much of the groups' effort was spent in debugging the 
Athena and HP widget sets and sending over 100 pages of bugs back 
to their authors.  Second, the toolkit metaphors are not as simple 
as advertised.  Widgets are almost objects, but not quite, which makes 
it more difficult than if they were completely objects or not at all.

A number of assumptions made by the original Lens group weren't possible
with Athena Lens.  For example, we needed to create an intermediate rule
language that both ran quickly and yet was easy to parse by the rule
editor.  Rather than use LISP, we created a post-fix language that is 
also readable and changeable by users, if desired.

The group had to handle some very difficult data and memory management
problems and so we created standard structures for passing information
from one module to another.  Darrays provided useful data access
capabilities and storage that everyone can use.  Individuals did not have
to reinvent tools for these tasks for their own internal code and were
able to save time and increase overall efficiency.  A more difficult
problem, which has not been entirely solved, has been to create
conventions for deciding which modules create, modify and destroy shared
blocks of memory.  Cross-module conventions are needed to allow
individual programs to work together.

In general, user interface issues have proven to be difficult.  An 
early version of the rule editor was designed to allow users 
to link different fields with AND's and OR's, using a variation of 
the Boxer language developed at MIT.  Many issues arose as to how 
to make it clear how to create complex rules without interfering 
with the creation of simple rules.

Data collection proved both more difficult and more interesting 
that originally anticipated.  The design of a consistent way of 
collecting data (and similarly, a consistent way of handling errors),
caused better design decisions in the code, with greater modularity.

The Digital engineers raised the issue of the X.400 standard.  The
concepts of Lens fit within the standard as it is currently defined, but
it may be better to investigate how Lens issues may influence the
standard.

III.  WHAT WE'D LIKE TO DO NEXT

We have a simple version of Athena Lens with many hooks to extend it 
in interesting ways.  We would like to find one or two projects that 
will have a significant impact on Athena, both to encourage its widespread 
use and to provide us with experience with a large group of users.  
To accomplish this, we propose enhancements in the following areas:

TECHNICAL ENHANCEMENTS:

1.  Anyone server.  Athena currently has a problem (shared by many large
organizations), in which messages are copied to large distribution lists.
Athena Lens can provide an alternative by allowing users to write rules
to select interesting messages and send them to the "anyone" server.  The
anyone server can receive all of the mail addressed to these distribution
lists and send out pointers to them.  (The messages will usually be
stored in a database.)  Lens is especially appropriate because Athena has
a number of different conferencing and mail systems, so a very flexible
solution is required.

2.  On-Line Consulting.  Athena has students and paid staff who answer
questions from Athena users.  Lens could provide a mechanism for keeping
track of different kinds of messages and sending them to the appropriate
consultant.

USER INTERFACE ENHANCEMENTS:

1.  XUI.  It is important that we work with a solid toolkit.  It is 
also beneficial for DEC that the toolkit be DECWindows.  We plan to 
use XUI and rewrite the rule editor, rule set editor and message 
type editor with it.  We will provide extensive comments and 
bug reports as necessary.

2.  Complex rule editor.  We would like to implement a visual rule
editor that allows users the full functionality of the text-based rule
language.  We have outlined a scheme based on a system called Boxer that
we'd like to implement and test with users.

3.  Message type editor.  We would like to create a message type editor
to make it easier for users to create and register a range of message
types.  

USER TESTING: 

1.  Small group test.  While the above enhancements are taking place, we
would like to systematically test the use of the existing version of
Athena Lens on a group of volunteers from the Athena staff.  We plan to
listen to their suggestions to increase the usability of the user
interface.

2.  Large group test.  If all goes well with the enhancements, we would
like to test Athena Lens with one or more large groups of users.  Current
possibilities include the full Athena staff and the department of
Electrical Engineering.  We would like to take advantage of the data
collection routines and analyze the use of Athena Lens over a number 
of months.

TECHNOLOGY TRANSFER: 

We plan to continue to hold design review meetings for individuals from
Digital, Athena and Sloan.  We will provide bi-weekly updates for people
on our Email interest list.  Wendy will continue to manage the project
and Tom Malone, Dan Geer and George Champine will continue to provide
consulting and support.

The final deliverables for the project will be:

1.  Working prototypes and documenatation of the rule runner, anyone
server, extended rule editor and message type editor,

2.  Preliminary data and analysis of use by several groups of users, and

3.  Transfer of the underlying software architecture and user-system
dialogues into BOSE.

IV.  BENEFITS TO BOSE

BOSE has already invested in the training of these three students and the
development of a working, extensible prototype.  As a result, BOSE is now
uniquely positioned to test the concept of intelligent filtering ideas
with large groups of users across organizational boundaries.  The project
will provide a rigorous test of the DECWindows toolkit software and
provide early identification of problems.  With the completion of phase
II of the Athena Lens project, we believe that Digital will be in a
unique position to build intelligent filtering features into its mail
products.

V.   WHAT IT WILL COST

The three students funded by Digital will be able to continue working on
the project part-time throughout the school year.  The following budget
assumes that the project will continue from the September 2, 1988
completion date and continue through May 15, 1989, excluding holidays.
It is assumed that students will work 20 hours per week during the
semester and full time during January (MIT's interim activities period).
These students have already worked in the Athena environment, so the
following budget does not assume a learning curve.

BUDGET:

At current rates for 20 hours per week the maximum cost will be 
$26,000.  This assumes that students will not be paid for holidays 
and vacation.  If students take more than two weeks of vacation 
or study time, or decide to work less than full time in January, 
the cost will be correspondingly less.

Wendy's time and the time of the other advisors, as well as equipment,
office and other overhead costs, will continue to be provided at no cost
to BOSE.







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to: Toby Mintz
from: Jacques Mehler
I would be very happy to have you in my lab next year.  I suggest
you propose me a project so I can react.
Best wishes, Jacques Mehler


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to: Toby Mintz
from: Jacques Mehler
Your project looks fine to me.
Best wishes, Jacques


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Summary-line: 11-Oct      mackay@ATHENA.MIT.EDU  #Re: Hi. 
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To: mintz@cs.rochester.edu
Subject: Re: Hi. 
In-Reply-To: Your message of Wed, 05 Oct 88 13:02:35 -0400.
             <8810051702.AA09100@hemlock.cs.rochester.edu> 
Date: Tue, 11 Oct 88 00:10:45 EDT


Thought you might be interested in this, once you recover...
(Your name is even in it, as a programmer of Athena Lens.)

W

================

                                PROPOSAL FOR A
                     RULE-BASED MULTI-MEDIA MESSAGE SYSTEM
                               FOR SIGGRAPH '89

                                Wendy E. Mackay
                                10 October 1988



SIGGRAPH is not only a place to see the latest in computer graphics; it's
also a wonderful opportunity for people to meet and talk to each other.
The problem, of course, is that with 30,000 people, it's very hard for
people to find each other; especially if they don't even know each other.
Past SIGGRAPH conferences have provided highly sophisticated multi-media
displays for speakers, but relegate inter-attendee communication to an
out-of-the-way bulletin board filled with pink slips of paper.  We need a
better way for them to communicate.

We would like to work with the SIGGRAPH '89 Conference Committee and
industrial sponsors to develop a state-of-the-art rule-based multi-media
message system for participants at the conference.  We envision the
following:


   - Everyone will be able to  write  personal  messages  to  each  other,
     containing text, graphics and a limited amount of video.

   - Organizers  of  special  events  will  be  able to create multi-media
     messages of interest to a subset of attendees.

   - Vendors  and  job  seekers  will  be  able  to  submit   pre-recorded
     multi-media messages prior to the conference.

At the conference, attendees will be able to:


   - Receive  personally  addressed messages containing text, graphics and
     video,

   - Subscribe to special interest distribution lists,

   - Write simple rules to identify and receive interesting messages  from
     a pool of public messages, and

   - Record useful messages on 1/2" videotape to take home.

Information kiosks will be available throughout the exhibition hall, main
meeting rooms and at conference hotels.  The most common will have
monochrome workstations that support text, graphics and still video
images.  Users will be able to create and read mail messages, ask for
directions to get around Boston, and find out information about the
conference.  SIGGRAPH cards will serve as identification.

15 special kiosks will be set up in the exhibition hall to handle all of
the above as well as display messages containing full motion video and
record them on 1/2" videotape.  In three vendor booths, users will be
able to do all of the above as well as record, edit and send messages
containing video.

Attendees will be able to find out that they have new mail whenever they
enter the exhibition hall or paper sessions (e.g. "Wendy Mackay.  You
have 3 new messages.")  or by looking at video monitors with scrolling
lists of people with new messages.


What we can offer


Most of the necessary software for this system exists in prototype form.
The basis for the system is the Athena Information Lens project, a
non-proprietary Unix/X Windows application that works with the mh mail
system.  Key concepts include the ability to write rules that filter
electronic mail messages and the ability to create "semi-structured"
messages which increase the usefulness of those rules, by adding
additional message fields (Malone et. al, 1987).  Previous versions of
Lens have been extensively tested for ease of use (Mackay, 1988).

We have received funding for the current academic year to extend and test
Athena Lens with users at MIT.  One extension will allow users to send
messages of general interest to "anyone".  Other users can then see these
messages by sending rules to the "anyone server".  Another extension will
combine Lens with our work in interactive video and handle multi-media
messages, including voice, video and animation.  In context of SIGGRAPH,
this means that users will be able to specify the subjects or topics of
primary interest to them at at the conference.  Vendors will be able
explain their products with multi-media messages, job seekers will be
able to display their portfolios, party-givers will be able to create
invitations with maps, and SIG and BOF groups will be able to solicit
participation from new members.

Project Participants


   1. Project Management: (Wendy Mackay) Work with industrial sponsors and
      the SIGGRAPH '89 Conference Committee.  Supervise software
      development team:

         a. Athena Lens: (Brian Gardener, Toby Mintz, Rich Pito, Jeff
            Siegal) Edit message types, rulesets, and  rules  that  filter
            and process electronic mail.

         b. Video Editor: (Brian Michon, Evelyn Schlusselberg) Record and
            edit video segments of messages.

         c. Video Mail: (Brian Gardner,  Brian  Michon)  Create  and  edit
            messages containing text, graphics, animation, voice and
            video.  Create rules for filtering multi-media messages.

         d. Boston Directions: (Jim Davis, Mark Ackerman) Provide text
            directions  between  any  two  points in the Boston area, with
            appropriately scaled maps and  video  from  the  Rotch  visual
            collection.

         e. Galatea Network Video Server: (Daniel Applebaum) Provide
            computer- controlled access to a video network and a  bank  of
            videodisc players.

         f. Database: (Mark Ackerman, Rob French) Provide storage and
            retrieval of general interest messages,  maps  and  conference
            information.

   2. System Management: (Win Treese) Provide the network and underlying
      Unix integration of the various programs.

   3. Technical Consultation: Dr. Lester Ludwig (BellCore), Dr.  Sara Bly
      (Xerox  PARC),  Dr. Phil Gust (HP Labs), Professor Tom Malone (MIT),
      Professor Andy Lippman (MIT), Dr. Dany Guindi  (Georgia  Tech),  Dr.
      George  Champine  (Digital  Equipment  Corporation),  Dr.  Nathaniel
      Borenstein (Carnegie-Mellon).

   4. SIGGRAPH '89 Committee: We will need to coordinate our activities
      with  the  Local Arrangements Chair, the Registration Chair, and the
      Video Chair.

   5. Vendors: We need extensive support from Digital, as well as video,
      network, modem, and other equipment manufacturers.


Resources Required


SIGGRAPH '89 is a large, distributed conference with over 30,000
attendees.  We must work through the logistics issues now and obtain
significant support from industry sponsors to make this work.  We would
like to work with Digital, because our software runs on their equipment
and they have experience setting up a mail network for 50,000 attendees
at DECWorld '87.  We must also identify a sponsor for assistence with the
video equipment.

Our design requires a standard computer network, a videodisc switching
network (Applebaum, 1988) with a bank of videodisc players, and three
classes of workstations:


   - 100 Class I monochrome microVAX II workstations distributed
     throughout the main conference area and at conference hotels.
     Remote workstations will be connected via 9600 baud modems.

   - 15 Class II color microVAX II workstations with parallax video
     boards or separate video monitors and a 1/2" videotape recorder
     connected to the videodisc switching network.

   - 3 Class III color microVAX II workstations with parallax video
     boards, two video cameras, and a write-once videodisk player,
     connected to the videodisc switching network.

The numbers of workstations are negotiable and are limited primarily by
hardware resources.  We will need acceptable strategies for limiting
access to scarce resources, particularly the video workstations.  Options
include: video message quotas, restricted audiences (e.g. technical
session attendees), and access time limits for video workstations.  We
are interested in suggestions from the Conference committee on how best
to resolve this issue.

Prior to the conference: We must arrange for equipment donations from
sponsors to develop, test and integrate the system at MIT and to provide
sufficient numbers of workstations at the conference.  It is essential
that we have at least a 4-month fieldtest of the system at MIT.  The
field test will include three groups at MIT: Project Athena, the Media
Lab and the Center for Coordination Studies.  Project Athena has class I,
II, and III workstations, but the others will need additional hardware,
including video boards, cable TV links, video switching hardware,
additional videodisc players, and a small budget for videodisc
production.  We would also like help with funding for students to
customize the software for SIGGRAPH and to integrate our system with
SIGGRAPH's registration and card system.

Conference setup: We need both equipment and time from vendors to set up
the workstations and network.  We will need help from SIGGRAPH or a
vendor to build the kiosks.

During the conference: We will need student volunteers to help with the
maintenance of the system and answer questions.  Again, coordination with
SIGGRAPH's local arrangements chair and video chair will be essential.


Proposed Schedule


October:    Present proposal to SIGGRAPH '89 committee.  Request 
            resource commitments from vendors and other participating 
            groups.

November:   Provide a detailed budget/resource request to SIGGRAPH '89
            committee.  Request resource commitments from vendors.  Field 
            trip to Hynes auditorium.

December:   Install network hardware at MIT and begin integration work.

January:    Test videomail with initial set of users.  Create applications 
            for Athena (registration program) which will be converted for 
            Conference.

February:   Begin large-scale user testing of text-only version of Athena
            Lens and the anyone server.  Begin low-volume testing of
            video mail.

March:      Begin coordination with SIGGRAPH '89 conference software.
            Begin conference information applications.

April:      Begin large-scale testing of Videomail.  Demonstrate limited
            version at CHI '89.

May:        Videomail field test.  Work out logistics issues with Local
            Arrangements Chair.

June:       Videomail field test.

July:       Videomail field test.  Software freeze.  Installation of
            system at Conference.


Biography


I have over 5 years of experience managing $2 million dollar
budgets, have built and managed a software development group
(2 supervisors, with 33 developers who produced 35 separate
software products, shipped on time and under budget in a
period of less than 3 years) and created an R&D group (3
supervisors, 18 researchers who produced software that
reduced the cost of multi-media software development to 1/5
of previous costs with a significant increase in user
satisfaction.)  I managed video for the CHI '86 conference
which was held at the Westin and Marriott hotels in Copley
Place.  I am a Digital employee currently working at MIT
full-time on my Ph.D. in Management of Technological
Innovation.  I am managing the Athena Lens project and work
with the Visual Courseware Group at Project Athena.

The project team consists of MIT students, Digital employees
assigned to MIT and MIT employees.  They include: Mark
Ackerman (MIT, Ph.D.  candidate), Dan Applebaum (MIT
undergraduate), Kevin Crowston (MIT, Ph.D.  candidate), Rob
French (MIT undergraduate, DEC staff), Brian Gardner (MIT,
Ph.D.  candidate, DEC staff), Brian Michon (DEC staff), Rich
Pito (BU undergraduate, DEC staff), Evelyn Schlusselberg (MIT
staff), Jeff Siegal (MIT undergraduate, DEC staff), Win
Treese (DEC staff).


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Summary-line: ??????  UPSH003%FRORS31.BITNET@CU  #application
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to: Toby Mintz
from: Susana Franck
Your Fulbright application forms arrived, have been completed
and returned.  I trust they arrive OK the Mails here are more
or less on strike.

