Roles: |
process owner |
comm. analyst |
facilities analyst |
utility mgr |
consultant |
5ESS service provider |
space mgmt |
network service provider |
architect |
billing |
|
Technical
Competencies – are the acquisition and mastery of
specialized knowledge and skills in specific areas necessary for customers
and MIT to perform and achieve objectives. |
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The 18 technical
competencies identified by IS are: |
Key for Technical
Competencies 1 = None 2 = Developing 3 = Proficient 4 = Strong 5 = Expert |
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1.Analyzing and evaluating – to assess business, finance and
technical results. |
5 |
4 |
3 |
4 |
2 |
4 |
3 |
4 |
5 |
2 |
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2.Generic coding and testing – Ability to test code to meet formal
or informal specifications. |
1 |
1 |
1 |
1 |
1 |
3 |
1 |
1 |
1 |
1 |
|
|
3.Configuring, tuning and optimizing – Knowledge of technical
systems and ability to conduct systems modifications, which result in
improved performance. |
1 |
1 |
2 |
1 |
1 |
4 |
1 |
4 |
3 |
1 |
|
|
4.Designing – Ability to create new data, network, services,
systems architecture or budget systems. |
1 |
2 |
2 |
2 |
1 |
4 |
1 |
4 |
5 |
1 |
|
|
5.Facilitation and group process – Ability to interact with groups,
to elicit participation, interpret reaction and retain group focus on topics. |
4 |
3 |
3 |
3 |
2 |
3 |
4 |
3 |
4 |
2 |
|
|
6.Implementing, knowledge of roll-out issues process – Ability to
perform steps of implementation, based on previously developed plan:
awareness of technical and interpersonal issues related to roll-out of new
service or product. |
3 |
3 |
3 |
4 |
3 |
4 |
3 |
4 |
4 |
2 |
|
|
7.Knowledge of current and legacy applications – Understanding of
applications software in use by the MIT community. |
3 |
5 |
2 |
2 |
4 |
2 |
1 |
4 |
5 |
3 |
|
|
8.Knowledge of current and legacy tools – Understanding of software
and hardware tools in use at MIT for the development of new systems
and services. |
1 |
1 |
1 |
1 |
1 |
3 |
1 |
4 |
5 |
1 |
|
|
9.Knowledge of current, target, and legacy infrastructures and
standards – Understanding of systems, servers, infrastructure elements
and policies, which are in use by the MIT community. |
5 |
5 |
4 |
4 |
3 |
5 |
3 |
5 |
5 |
2 |
|
|
10.Knowledge of IS and MIT – Understanding of the business and/or
functional disciplines within Academic Departments, Laboratories, Centers and
Administrative units of the Institute, including how customers do their work. |
4 |
4 |
3 |
4 |
3 |
4 |
4 |
4 |
5 |
3 |
11.Modeling – Ability to generate abstract or diagrammatic versions
of financial, data, or organizational systems. |
1 |
1 |
1 |
3 |
2 |
3 |
3 |
3 |
5 |
2 |
12.Operating and installing
– Ability to learn and successfully conduct procedures for implementing new
systems, and to perform standard operating procedures on installed systems. |
1 |
1 |
5 |
3 |
2 |
5 |
1 |
5 |
3 |
3 |
13.Planning and managing - Ability to create plans, monitor and
report progress, assess resource utilization and make necessary adjustments
to project, financial, or operational plans. |
5 |
2 |
4 |
4 |
2 |
4 |
3 |
4 |
4 |
1 |
14.Process improvement and change management - Knowledge and skill
in creating alternative solutions, services or products with improved
effectiveness; ability to create a vision or plan and to motivate others to
change. |
4 |
1 |
2 |
3 |
2 |
3 |
4 |
3 |
5 |
2 |
15.Technical communications - Ability to write, present verbally, or
interpret technical issues for technical or non-technical audiences. |
4 |
4 |
4 |
4 |
4 |
4 |
4 |
4 |
5 |
3 |
16.Technical and innovation exploration - Retain current knowledge
of technology developments in industry and education. |
3 |
2 |
3 |
3 |
2 |
3 |
2 |
4 |
5 |
1 |
17.Training - Ability to develop and deliver formal and informal training programs
aimed at increasing technical and behavioral skills of MIT community. |
3 |
3 |
2 |
3 |
3 |
2 |
2 |
3 |
4 |
1 |
18.Troubleshooting and debugging - Ability to apply technical
knowledge to resolve problems or respond to customer inquiries. |
3 |
4 |
4 |
4 |
4 |
5 |
1 |
5 |
4 |
2 |
Check Self-Assessment
Guide on Competency Team web pages for key to Individual, Team and Leadership
rankings.
http://web.mit.edu/is/competency/self-assess.html |
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Individual Competencies |
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Aligning with MIT Objectives - The willingness to provide discretionary effort
to MIT, to help the Institute meet its objectives under increasingly
challenging circumstances. |
4 |
3 |
2 |
5 |
2 |
3 |
4 |
3 |
5 |
1 |
Applying Expertise - The desire to gain, use and disseminate knowledge to help advance
oneself, others and MIT. |
4 |
3 |
3 |
4 |
2 |
4 |
3 |
4 |
5 |
1 |
Bias for Action - The tendency to act rather than react. To accept accountability
for getting things done. |
5 |
2 |
4 |
5 |
2 |
5 |
4 |
5 |
5 |
2 |
Conceptual Thinking - The ability to identify patterns or connections
between situations that are not obviously related, and to identify key or
underlying issues in complex situations. It includes using creative,
conceptual or inductive reasoning. |
4 |
4 |
2 |
3 |
2 |
4 |
2 |
4 |
5 |
2 |
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Team Competencies |
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Collaborating with Others - The willingness and ability to work with others
to achieve shared success. |
5 |
2 |
5 |
5 |
1 |
5 |
5 |
5 |
5 |
1 |
Meeting Customer Needs - The overarching focus is on meeting the needs of
one's customers, internal or external. |
3 |
5 |
3 |
4 |
5 |
4 |
3 |
4 |
4 |
3 |
Organizational Awareness - Knowing how to use knowledge of the organization
to achieve objectives. |
5 |
3 |
3 |
5 |
3 |
5 |
5 |
5 |
5 |
3 |
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Leadership
Competencies |
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Ability to Influence - The ability to move others in a desired way. Does
this position require that one use deliberate strategies and tactics to
persuade others? |
6 |
1 |
2 |
4 |
1 |
4 |
6 |
4 |
6 |
1 |
Holding People Accountable - The ability to establish in others (including
ones self) a sense of achieving results. Does this position require that one
take responsibility for setting high standards and hold self/others
accountable for achieving them? |
4 |
NA |
3 |
1 |
1 |
3 |
1 |
1 |
1 |
1 |
Networking Ability (Building Relationships) - The ability to build relationships and use these
relationships to accomplish work objectives. Does this position require that
one build and maintain strong professional relationships? |
4 |
2 |
3 |
4 |
1 |
4 |
4 |
3 |
4 |
1 |
Team Building - The ability to energize and direct teams based on an understanding
of the dynamics that create high performance in teams. Does this position
require that one actively work to develop teams and positive team
interaction? |
5 |
NA |
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Strategic Orientation - The ability to link long-range visions and
concepts to daily work. At the lowest levels, it includes simple
understanding of strategies; at the highest level, it is a sophisticated
awareness of the impact of the world at large on strategies, and how in turn
that affects choices. |
6 |
1 |
2 |
5 |
1 |
5 |
5 |
5 |
6 |
1 |
Talent Development - The ability to judge talent and to build capability in talented
people. Does this position require that one strive to match work with
people's talents and/or developmental needs. |
3 |
NA |
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