Return-Path: Received: from fort-point-station.mit.edu by po12.mit.edu (8.9.2/4.7) id VAA24621; Thu, 1 Feb 2001 21:05:54 -0500 (EST) Received: from lists.wildpackets.com (lists.wildpackets.com [192.216.124.33]) by fort-point-station.mit.edu (8.9.2/8.9.2) with SMTP id VAA11618 for ; Thu, 1 Feb 2001 21:05:50 -0500 (EST) Received: from wildpackets.com by lists.wildpackets.com with SMTP; Thu, 1 Feb 2001 18:01:39 -0800 Mime-Version: 1.0 Message-Id: Date: Thu, 1 Feb 2001 18:02:38 -0800 To: "EtherPeek for Windows Maintenance" From: Janice Spampinato Subject: WildPackets FEBRUARY 2001 Maintenance Mail - WIN Content-Type: text/plain; charset="us-ascii" ; format="flowed" Sender: Precedence: Bulk List-Software: LetterRip Pro 3.0.7 by Fog City Software, Inc. List-Unsubscribe: X-Evolution: 0000007b-0000 Dear WildPackets' Product Maintenance Owner: Your Monthly Maintenance Email has arrived! We deliver this monthly maintenance email to every current maintenance owner as one of the benefits associated with your maintenance purchase. This complete email document has also been posted to the maintenance area on our web site. In this way, you can always have access to the mail if you should lose or erase the email version. The February password to the maintenance area of our web site and to your service folder is "sushi". To get to the maintenance area of our web site, see our home page at http://www.wildpackets.com. There is a box in the support section that allows you to login to gain access to Maintenance Mail. Use "service" as the userid and "sushi" as the password. The URL to access the service folder is ftp://service:sushi@ftp.wildpackets.com/root/service/. If you prefer to use an ftp client to gain access, please log on to ftp.wildpackets.com with the user id "service" and password "sushi". This will get you to the root directory and from there you'll be able to access the service folder. ============================================= SECTION 1. ETHERPEEK & TOKENPEEK * EtherPeek Version 4.1 * TokenPeek Version 4.1 * EtherHelp v4.1 Update * UPDATED Decoder and Plug-in SDK Updates AVAILABLE * Secure your Network with EtherPeek + iNetTools + CyberWallPLUS SECTION 2. AIROPEEK * AiroPeek BETA 4 RELEASED * WildPackets Guide to WLAN Analysis Available * AiroPeek Product Presentations SECTION 3. WEB MONITORING * WatchPoint Lite(tm) FREEWARE * WebStats Analysis Module * WebStats vs. WatchPoint * WebStats Glossary SECTION 4. COMPLEMENTARY TOOLS * NetSense v4.05 * ProConvert v2.31 * 10 Cool Things You Can Do With NetDoppler! * PacketScrubber SECTION 5. TRAINING * WildPackets announces OEC Acquisition * NEW! WP-105 and WP-106 Courses Announced * First 2001 Public Trainings - Santa Clara * Take our Training Self Assessment Quiz * 2001 Public Class Schedule * Maintenance Owner Training Discount * T.E.N. Video Training Series SECTION 6. MARKETING AND E-COMMERCE * Wireless White Paper at www.wildpackets.com/support * FREE IPCALC, IPCALC+ * Maintenance mail now @ http://www.wildpackets.com SECTION 7. INTERNATIONAL NEWS * Comdex Greece * Price List Update * Market Development Fund Program Launched SECTION 8. TECHNICAL SUPPORT * Q&A - How do I use EtherPeek to find utilization on all segments of a switched backbone? - Can EtherPeek extract bytes from the data portion of a packet and display them in a Capture Window? * Web-based Technical Support Report Form * Writing your own Decoders and Plug-ins * Net-Troubleshooting Listserv and How to Subscribe =========================================== SECTION 1. ETHERPEEK & TOKENPEEK =========================================== ETHERPEEK v4.1 If you haven't already upgraded, EtherPeek version 4.1 is ready and waiting for you at: ftp://service:sushi@ftp.wildpackets.com/root/service/epw/ THE PASSWORD TO EXTRACT THE EXECUTABLE IS "ayla.lynne". Your current v4.x serial number will launch the application, once extracted. TOKENPEEK v4.1 Registered TokenPeek owners can download the software from the following URL: ftp://service:sushi@ftp.wildpackets.com/root/service/tpw/ THE PASSWORD TO EXTRACT THE EXECUTABLE IS "zefram.alan". Your current v4.x serial number will launch the application, once extracted. ETHERHELP V4.1 SHIPPING The upgraded version of EtherHelp has been delayed, but is in final test and should be available by next week. As promised, we'll send you email once we've placed the software in your service folder. NEW DECODER AND PLUG-IN SDKS Updated Decoder and Plug-in SDKs for EtherPeek v4.1 are now available from: ftp://service:sushi@ftp.wildpackets.com/root/service/epw/ SECURING YOUR NETWORK WITH ETHERPEEK+iNETTOOLS+CYBERWALLPLUS Network-1 Security Solutions, Inc. and WildPackets are promoting the combined use of EtherPeek and iNetTools with Network-1's CyberwallPLUS suite of security products to provide an all-inclusive solution for securing multi- protocol, internal networks. By combining EtherPeek, iNetTools and CyberwallPLUS, network administrators can: * continuously test and verify network security policies * generate real-time alerts for security breaches * revisit network security and perform regular audits To learn more about CyberWallPLUS, please visit http://www.network-1.com. =========================================== SECTION 2. AIROPEEK =========================================== AIROPEEK BETA 4 RELEASED The latest b4 beta version of AiroPeek now resides at: ftp://apwbeta:frenzy@ftp.wildpackets.com/root/apwbeta/ The ReadMe that accompanies the application contains IMPORTANT information about the software. PLEASE READ THIS TEXT for installation notes and currently-known issues. IMPORTANT NOTE! Due to a change in the packet format, files saved by versions of AiroPeek prior to 4.1b4 can no longer be read properly. The new release includes the following features (See Readme for complete history of changes): - Packet list columns for Data Rate and Signal Strength added - Added Channel options to the Options dialog (note: setting channel numerically doesn't work yet) - New default filters for 802.11b included - Temporarily removed WEP Options - Removed the 802.11b PLCP Header - Packet format change: starts at 802.11b MAC header - Tooltips in the Select Adapter dialog. - Added Summary Statistics for 802.11b Analysis - Property sheets now remember the last tab they were on - Changed default address type to IP and the default direction to Both in the filter dialogs - Added filter for "802.11b No Beacons" - Cisco driver now zeroes FCS bytes - Decoders now calculate FCS value - Decoder changes: Rearranged 802.11b MAC Header Changed label for MAC Header "Duration" field Byte swapped the MAC Header "Duration" field Changed the display of MAC Header "Seq field to hex automatically Again, for this beta release, AiroPeek works with the Cisco 340 Series Wireless LAN Adapter only. We continue to work on special drivers for other wireless NICs. ************************************************************** To report bugs or to provide us with any feedback about the beta at all, please use our bug report from available from http://www.wildpackets.com/bugs/ or send email to apwbeta@wildpackets.com. *************************************************************** WILDPACKETS GUIDE TO WLAN ANALYSIS AVAILABLE WildPackets has written a White Paper to address the increasing need for wireless LAN analysis. The paper is now available for downloading from http://www.wildpackets.com/support/ The paper provides lots of background and technical information on the wireless analysis market and AiroPeek's relevance therein. Please help yourself to a copy! AIROPEEK PRODUCT POWERPOINT PRESENTATION An AiroPeek Product Presentation is now available for any of our customers or channel partners who would like to have a copy. Please contact sales@wildoackets.com if you would like us to forward the presentation to you. =========================================== SECTION 3. WEB MONITORING =========================================== WATCHPOINT LITE(tm) FREEWARE WatchPoint Lite, a powerful freeware product that offers real-time web server monitoring, is now shipping. Ideal for small to medium-sized organizations who host their own servers, WatchPoint Lite's in-depth HTTP and FTP analysis and reporting capabilities are borrowed from WildPackets' complete site performance and usage monitoring system, WatchPoint. The freeware version gives businesses a comprehensive view of internet traffic patterns and web site performance, including critical information on visitors, page views, downloads, server performance, network usage and more. WatchPoint Lite Freeware is available from the WildPackets' web site now. To download a copy, please visit http://www.wildpackets.com/demos/. WEBSTATS ANALYSIS MODULE WebStats, the first in a planned series of Analysis Modules, enables you to use EtherPeek to go beyond packet capture and inspection to analyze the dataflow that represents your internet presence and to acquire vital statistics for the TCP client/server transactions on your network. WebStats, an EtherPeek upgrade option that can be ordered now, requires IE 5.0 or later. Maintenance owners receive a 10% discount from the $595.00 USD SRP. WEBSTATS VS. WATCHPOINT In discussing WebStats and WatchPoint with customers, questions often arise about the differences between the two products. To address these questions, we have created this comparative matrix of the information delivered by each tool. WatchPoint WebStats Analysis Reports X X Summary Stats X Server Comparisons X All Network Statistics X Network Response Times X Server Response Times X X Domains X X Referrers X Referrer Errors X X Error Types X Rejected Connections X X Error Pages X X Top Entry Pages X X Aborted Server/Client Transfers X Status Codes X X Unique IP Addresses X X General Transactions X Transaction Database X By Method Transactions X X Page Hits Per Hour X X Resource Hits Per Hour X X Transactions Per Hour X Configurable Time Windows X Path Tracking X X IP Tracking X Browser Types X X Visitors X Transactions by MIME Type X CGI Variables X Profiles X X WP Export X Multiple Domains Per Server X X Users Security Profiles X X HTML Output X XML Output X CSU Output WEBSTATS GLOSSARY WildPackets is in the process of preparing a comprehensive glossary of terms for WebStats and WatchPoint. This glossary will be available for downloading through the WebStats Product Page and Support pages of our web site later this month. The glossary will also be included with future WatchPoint and WebStats product upgrade releases. =========================================== SECTION 4. COMPLEMENTARY TOOLS =========================================== NETSENSE FOR EPW/TPW v4.05 NetSense version 4.05, an update release featuring some additional product capability and minor bug fixes, is now shipping. Registered NetSense owners can download from: ftp://netsense:swirl@ftp.wildpackets.com/root/netsense/. Your existing license key will launch the new release. A complete list of product feature additions and fixes is included in the Readme that accompanies the update. If you are not a NetSense Maintenance owner but are interested in becoming one, you can purchase maintenance for one or two years and receive product upgrades and updates as one of your maintenance benefits. NetSense 12-month Extended Maintenance = $125.00 NetSense 24-month Extended Maintenance = $200.00 To order NetSense maintenance, please contact marjorie@wildpackets.com. For those of you new to the product, NetSense analyzes all communications included in an EtherPeek or TokenPeek packet trace, and provides: * ProblemFinder Expert Help System * Rules-based Client/Server Transaction Analysis * Error Packet Analysis * Ethernet Fragment Analysis * Protocol Utilization Maps, Charts and Graphs * Ethernet and Token Ring Problem Analysis * Global Statistics * Top 10 Lists * Network Latency Measurements * Application Throughput Analysis * Visual Packet Displays * A "What If" Feature that allows you to predict application load/response times under varying conditions (different LAN/WAN bandwidth, more). NetSense for EtherPeek/TokenPeek is $476.00 for maintenance owners (SRP $595.00), and can be purchased directly from sales@wildpackets.com. NetSense product information, demonstration software, FAQ, and a .PDF version of the NetSense Guide are available from http://www.wildpackets.com/netsense/. PROCONVERT v2.31 - TIMES TWO! ProConvert version 2.31, a minor update release that addresses a slicing problem when writing to tcpdump, is now shipping. Registered ProConvert for EtherPeek/TokenPeek owners can request the new version and password to extract the executable by sending email to marjorie@wildpackets.com. ProConvert - the non-specific edition - is also available for downloading. For those of you who own the product that is not specifically geared for EtherPeek/TokenPeek, please download the new version from: ftp://service:sushi@ftp.wildpackets.com/root/service/enhancement-products/ and apply your existing license key to launch the update. For those of you new to the product, ProConvert takes packet traces from a variety of packet analyzers and converts them to/from various file formats, allowing you to view packets captured on a different analyzer with EtherPeek, TokenPeek, NetSense or a variety of other LAN analyzers. FOR A COMPLETE LIST OF THE PACKET FORMATS THAT PROCONVERT IS ABLE TO CONVERT TO/FROM, PLEASE VISIT OUR KNOWLEDGE BASE AT http://www.wildpackets.com/support/knowledge_base/proconvert 10 COOL THINGS YOU CAN DO WITH NETDOPPLER NetDoppler is a powerful, Windows-based utility that performs route discovery, latency tests, and throughput tests to remote hosts. NetDoppler builds a tree of IP nodes representing the packet path and is ready to perform serious testing and baselining from the moment you install it. There's no need for specialized software such as SNMP or remote monitoring agents! To learn more about this unique tool and its capabilities, please visit http://www.wildpackets.com and check out the "10 Cool Things you can do with NetDoppler" link from our home page. NetDoppler is available for purchase through the WildPackets' Web Store, from sales@wildpackets.com or through our W.I.N. Channel Partners. The price for the utility is $249 SRP USD. PROTECT YOUR PACKET TRACES WITH PACKETSCRUBBER(TM) PacketScrubber is a new utility that removes sensitive or confidential data from frames within your protocol analyzer's saved trace files. Selected data is changed to "null data" (all zeros) allowing you to send your trace files outside of your organization for analysis or troubleshooting purposes. PacketScrubber contains SmartScrub(tm) technology, allowing you to scrub frames on a selective basis. SmartScrub has the ability to scrub layer by layer and protocol by protocol. If you want to scrub the entire DLC frame, leaving no network layer or higher layer information at all, SmartScrub affords you that capability. If you want to only scrub your file transfers, then SmartScrub allows you to only change FTP packets. For IP packets, you also have the option of translating your IP addresses to the default private class address range (as recommended by RFC 1918) or any address of your choosing. PacketScrubber is now available for purchase through the WildPackets' site. To order, please visit the product pages at http://www.wildpackets.com. The price for the utility is $99 USD, regularly $169 SRP. =========================================== SECTION 5: TRAINING =========================================== OPTIMIZED ENGINEERING TO BE ACQUIRED BY WILDPACKETS! WildPackets has done it again. For the second time in six months, we have decided to acquire a long-standing strategic partner as a means of building and solidifying our business. Earlier this week, we announced that we will acquire our training partner, Optimized Engineering Corporation (OEC). Along with the announcement of the acquisition, we are rolling out an expanded professional services program encompassing public, on-site, and remote packet and network analysis training, enhanced, multi-tiered levels of product support, and broadened network consulting options. OEC, a protocol analysis training and consulting services company based in Mountain View, CA, was founded in 1994. OEC has been the prime developer of WildPackets' courseware and created the Technology, Engineering and Networking (T.E.N.) remote education workshop series. OEC staff has over 35 years of collective experience in protocol and network analysis instruction and consulting, and is well positioned for understanding industry dynamics and technology positioning. We believe this to be a natural evolution of our partnership with OEC. The merging of our well-matched organizations will allow us to increase our presence in the technical instruction, consulting and network support services arena significantly. NEW COURSE OFFERINGS FOR 2001 Two new classes are being readied for delivery in Q2: WP-105 "AppleShare IP and Mac OS/X Protocol Analysis Methods" WP-106 "802.11 Wireless Network Protocol Analysis" Please watch our website and this mail for scheduled dates and locations. FIRST WILDPACKETS PUBLIC TRAINING OF 2001 COMING UP Our first 2001 public classes will take place at the Beverly Heritage Hotel in Milpitas, CA February 5 through 16. There's still time to sign up for the few remaining seats! For a complete list of courses, course descriptions, training schedules, locations and to register, please visit our training pages at http://www.wildpackets.com/training or contact Stephanie Temples, Professional Services Sales Associate, at stephanie@wildpackets.com. 2001 PUBLIC TRAINING CLASS CALENDAR* Santa Clara, CA WP-100, Feb. 5-6 Santa Clara, CA WP-101, Feb. 7-9 Santa Clara, CA WP-103, Feb. 12-13 Santa Clara, CA WP-104, Feb. 14-16 Roseville, MN WP-100, Feb. 5-6 (Apple ED Class) Roseville, MN WP-101, Feb. 7-9 (Apple ED Class) San Diego, CA WP-100, Mar. 5-6 San Diego, CA WP-101, Mar. 7-9 San Diego, CA WP-103, Mar. 12-13 San Diego, CA WP-104, Mar. 14-16 Philadelphia, PA WP-101, Mar. 19-21 Philadelphia, PA WP-103, Mar. 22-23 San Jose, CA WP-101, Apr. 16-18 (Apple ED Class) San Jose, CA WP-103, Apr. 19-20 (Apple ED Class) San Francisco, CA WP-100, Apr. 16-17 San Francisco, CA WP-101, Apr. 18-20 San Francisco, CA WP-103, Apr. 23-24 San Francisco, CA WP-104, Apr. 25-27 Alberta, Canada WP-100, Apr. 23-24 (Apple ED Class) Alberta, Canada WP-101, Apr. 25-27 (Apple ED Class) Boston, MA WP-100, May 14-15 Boston, MA WP-101, May 16-18 Boston, MA WP-103, May 21-22 Boston, MA WP-104, May 23-25 Walnut Creek, CA WP-100, Sept. 10-11 Walnut Creek, CA WP-101, Sept. 12-14 Walnut Creek, CA WP-103, Sept. 17-18 Walnut Creek, CA WP-104, Sept. 19-21 Los Angeles, CA WP-100, Oct. 15-16 Los Angeles, CA WP-101, Oct. 17-19 Los Angeles, CA WP-103, Oct. 22-23 Los Angeles, CA WP-104, Oct. 24-26 Raleigh, NC WP-100, Nov. 5-6 Raleigh, NC WP-101, Nov. 7-9 Raleigh, NC WP-103, Nov. 12-13 Raleigh, NC WP-104, Nov. 14-16 *************************************************************** *NOTE: New WP-105 "AppleShare IP and Mac OS/X Protocol Analysis Methods" and WP-106 "802.11 Wireless Network Protocol Analysis" courses are not included on the schedule above. Watch for dates and locations on this list and our website soon. ************************************************************** **MAINTENANCE OWNERS RECEIVE A 10% TRAINING DISCOUNT** ************************************************************** TAKE OUR TRAINING SELF-ASSESSMENT QUIZ To help determine which WildPackets training class suits your level of experience, we've put together a Self Assessment Quiz which consists of 23 questions broken into 4 sections (one for each class level) that can be downloaded or taken on-line. Please visit to take the quiz, and then let Stephanie Temples (stephanie@wildpackets.com), help you through the registration process for the class (or classes) that will work for you! T.E.N. VIDEO WORKSHOP SERIES WildPackets offers a comprehensive, self-paced, video-based training program geared specifically for the IT Professional. The T.E.N. (Technology, Engineering, Networking) Program has been developed with the intent of providing an in-depth, self-paced training series for those: * new to packet and network analysis needing to understand basic networking and protocol fundamentals before attending a WP Public or on-site class. * wishing to reinforce the education gained from a WP Public or on-site training. * looking for a specific path to understanding foundations of Ethernet and packet analysis technology so as to enhance their troubleshooting and network engineering expertise in a self- paced format. WHO WOULD BENEFIT FROM THIS VIDEO WORKSHOP PROGRAM? * Any Network or IT Professional who uses, or needs to understand, network and protocol analysis in order to do their job. * Education, training and certification entitlements are becoming key factors in attracting and retaining IT talent. This comprehensive program gives a Training, Human Resource or IT Manager the means of providing a variety of convenient and effective methods for delivering in-depth instruction in a cost- and time-effective manner to their IT staff. For a complete outline of the video series content, please visit http://www.wildpackets.com/training/ =========================================== SECTION 6: MARKETING AND E-COMMERCE NEWS =========================================== WIRELESS LAN ANALYSIS WHITE PAPER WildPackets has written a White Paper to address the increasing need for wireless LAN analysis. The paper is now available for downloading from http://www.wildpackets.com/support/ Please help yourself to a copy! FREE IPCALC, IPCALC+ If you'd like a free copy of IP Calc for Windows and IP Calc+ for Palm OS, please visit our site registration pages at http://www.wildpackets.com. A link to these pages is available from the home page. The IP Calculators feature complete information about IP addressing including dotted decimal, binary, and hexadecimal representation, comprehensive subnetting information, and more. We've also included functionality for computing bit reversal and binary to decimal to hexidecimal conversion. YOUR MONTHLY MAINTENANCE EMAIL ON THE WEB Please visit http://www.wildpackets.com to login and get the latest edition of your monthly maintenance email. Enter "service: for the userid and "sushi" for this month's password, and this month's maintenance email contents will be available to you. =========================================== SECTION 7. INTERNATIONAL NEWS =========================================== COMDEX - GREECE FEBRUARY 16-18 WildPackets will be attending Comdex in Greece to announce and demonstrate AiroPeek, our new Professional Services offerings and more. If you're hanging around the Aegean at that time, please stop by and visit us at the show. Details on how to find us will be on our home page soon. NEW PRICE LIST ON THE WAY Watch your emailboxes in the next few days for a new, revised WildPackets' SRP list for our International Distributor Partners. Pricing and discount levels have changed for many items, so please review the list carefully when it arrives. PRODUCT POSITIONING STATEMENT - ETHERPEEK VS. SNIFFERPRO Along with the new price list, you will be receiving a product position/comparative analysis document on EtherPeek for Windows and SnifferPRO. This is the first in a series of product positioning papers that will be provided to our Channel Partners to assist them in their WildPackets' product marketing and sales efforts. MARKET DEVELOPMENT FUND PROGRAM LAUNCHED WildPackets, Inc. is pleased to announce the WildPackets' Market Development Fund Program. We are now able to provide our valued International Distribution Partners with a complete and comprehensive program to assist them in effectively promoting, marketing and advertising WildPackets' products and services in their respective markets. The WildPackets' Market Development Fund Program is a cooperative marketing program intended to support businesses that sell WildPackets products by promoting name and product recognition of the WildPackets product line in conjunction with the name and reputation of the distribution partner. The program is designed to complement our partners' marketing activities in the following areas: * Advertising * Collateral materials * Direct mail * Local trade shows * Seminars * Training * Select promotional materials and activities The complete program document will be sent to you in early February. =========================================== SECTION 8. TECHNICAL SUPPORT =========================================== TECHNICAL SUPPORT Q&A Q. How do I use EtherPeek to find utilization on all segments of a switched backbone? A. Since the inherent design of a switched network is to segregate traffic to individual segments, any analysis tools will require that the individual segments be monitored separately. This can easily be accomplished using the standard switch feature called, "Port Mirroring", or "Port Spanning". This assumes that you have a managed switch. You attach EtherPeek to, let's say, Port #22 on the switch. Then you log in to the switch console and issue the appropriate command to "Mirror the backbone segment port to Port #22". This causes a copy of all frames in and out of the mirrored backbone port to be sent to EtherPeek. At that point you can simply read the utilization statistics directly from the Statistics summary screen. If you can't mirror on your switch then you could attach a mini-hub between the switch and a device and then attach EtherPeek to the mini-hub. Now, let's assume that your "switched backbone" consists of a number of devices all attached to a central switch (as opposed to a switch that is simply *part* of a backbone). We might call this a "collapsed backbone". In this case there might be too many devices to easily monitor them one by one. I usually look to see if the switch itself will report basic utilization statistics for me in this case. Otherwise, the nature of a switched network makes it challenging to get overall statistics - and this is true with all protocol analysis tools and utilities. Q. We use a proprietary IP (TCP) protocol. Within the first 4 bytes of the data portion of a TCP packet, we identify the message type. This type is the information I'm interested in seeing in EtherPeek's main capture screen. The default info given is SA, DA, time stamp etc... somewhat modifiable with View->View Options. I would like to extract the first 4 bytes from the data portion and display it in the capture screen so I don't have to drill down to see this info. Is this possible? A. It is possible with a plug-in. You can write your own plug-in and specify that the requested data appear in the Plug-in Info column. As you may know, the plug-in SDK is in the Documents folder on your EtherPeek CD, or, if you downloaded via the web, in the Documents folder where you unzipped the downloaded file. If your file starts out with 'Where are the SDKs?', you can download them from our FTP site at: ftp://service:sushi@ftp.wildpackets.com/root/service/epw/peekpluginsdkv4.zip TECHSUPPORT REPORT FORM AT WWW.WILDPACKETS.COM When you need to address a technical support issue with one of our tech support staff and are not in an emergency situation, please use the new Tech Support Reporting Form available at http://www.wildpackets.com/support/. You can also use this form to report product anomalies or request product enhancements. NET TROUBLESHOOTING ON-LINE FORUM Have a network problem you can't solve? Seen a packet you can't identify? Is your printer, router or server doing odd things to your network? Do you need somewhere to turn for some informed, expert advice? Then join the WildPackets' net-troubleshooting e-mail list and post your question to an audience of over 1,000 of your networking professional peers. To SUBSCRIBE TO NET-TROUBLESHOOTING@WILDPACKETS.COM, send an email to net-troubleshooting-on@lists.wildpackets.com. ----- To unsubscribe, please send a message to EPW_Maint-off@lists.wildpackets.com.