{"freshdesk_webhook":
    {
    "triggered_event":"{status:{from:4,to:6}}",
    "ticket_id":"11",
        "ticket_url":"http://test1234zzz.freshdesk.com/helpdesk/tickets/11",
    "ticket_type":"Incident",
        "ticket_subject":"Test ticket subject ☃",
        "ticket_description":"<div>Test ticket description ☃.</div>",
        "ticket_status":"Waiting on Customer",
        "ticket_priority":"Low",
    "requester_name":"Requester Bob",
        "requester_email":"requester-bob@example.com",
    }
}