Cyrus IMAP Server FAQ

Troubleshooting

Q: I'm getting syslog'd messages from the master process saying processes are "signaled to death by 10". What's up?

A: If you're using Berkeley DB 3.0.55, try installing some patches to Berkeley DB available from http://www.sleepycat.com/update/3.0.55/patch.3.0.55.html.

Q: I've used saslpasswd to create CRAM-MD5 secrets, but imapd doesn't say AUTH=CRAM-MD5. Why?

A: Make sure /etc/sasldb is readable by the Cyrus user.

Q: I'm getting messages like:
Jan 14 13:46:24 grant ctl_deliver[9060]: duplicate_prune: opening
/var/imap/deliverdb/deliver-x.db: No such file or directory
Jan 14 13:46:24 grant ctl_deliver[9060]: duplicate_prune: opening
  /var/imap/deliverdb/deliver-y.db: No such file or directory
Jan 14 13:46:24 grant ctl_deliver[9060]: duplicate_prune: opening
  /var/imap/deliverdb/deliver-z.db: No such file or directory
in my imapd.log file. What's wrong?

A: These messages are normal; one file is maintained for each user beginning with "x", "y", "z", etc. If you're first starting or you have no users beginning with these letters, these messages are completely normal and can be ignored.

Q: I'm getting messages like:
Jul  3 16:51:36 acadia imapd: could not getenv(CYRUS_SERVICE); exiting
in my imapd.log file. What's wrong?

A: Remove all imap, pop, lmtp and sieve lines from [x]inetd.conf and restart [x]inetd.

Q: How do I use different SSL/TLS certificates for imap and pop (or disable SSL/TLS for pop)?

A: Use a separate config file for one of the services. For example, change the pop3 service in cyrus.conf to something like:

pop3    cmd="pop3d -C /etc/pop3d.conf" listen="pop3"
then copy /etc/imapd.conf to /etc/pop3d.conf and change the tls_* options to use your POP3 specific certificate (or remove them to disable SSL/TLS).
Q: My KPOP client is complaining about TLS keys. What should I do?

A: Disable TLS for the kpop service. See the answer to the previous question for details.


last modified: $Date: 2001/07/07 02:31:21 $
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