WHAT IS LUCY? Lucy is an electronic ombudsman, ready to receive questions of all kinds from the community at large. Any member of the MIT community may ask a question on-line, ranging from "I'm new to the area. Where is a good, moderately priced restaurant suitable for an evening out?" to "I recently stole a small amount of cash from a fellow staff member. No one suspects but I'm feeling horribly guilty. What should I do? Communications will be anonymous, unless the sender chooses otherwise. A subset of lucy questions and answers will be available on-line to the community for browsing (with the sender's permission only and with all potential identifiers removed). Starting in late January, anyone wanting to communicate with lucy will be able to submit a question by running an application that will be available as a pre-login option on any Athena workstation. (An Athena account is NOT required.) Even if the user logs in before sending the question, the username will be removed from the message before it is sent to lucy, so that it will be sent anonymously unless a name or other identifier is explicitly added. Questions which include the sender's name may be answered personally, while questions with no identifying information will need to be read in browsing mode. WHAT MOTIVATED LUCY DEVELOPMENT? Disclaimer: This section isn't a prepared statement of the Athena Harassment Action Task Force. It's Bruce Lewis' answer to the question that everybody asks after seeing the above description of what lucy is: "Why?" The following paragraphs are influenced by my personal opinions and shouldn't be taken as a statement of Project Athena or any other organization. The idea for lucy, inspired by the highly successful "Uncle Ezra" at Cornell, arose as a means of helping address MIT's harassment problem. The most prevalent form of harassment at MIT is sexual harassment of women by men. Say A feels harassed by B. The quickest way A can deal with the situation is to confront B directly, and then bring it to someone else if B won't listen. However, A may feel too intimidated to take such a course of action and need someplace else to turn. There are already a number of peer groups, hotlines, and other people available, which is good. But suppose A doesn't want to be revealed to anybody, not even as a voice over the phone, but still wants advice. Then lucy is always there. Another thing that makes lucy a helpful addition to the resources already available is the browser. If A is willing to have the question/answer published (with any identifying details removed), then the whole MIT community can learn something about the problem. Community awareness is a big need that the browser can help meet. Hopefully people will be as creative in their questions to lucy as Cornell students have been with Uncle Ezra. Questions don't need to all be about harassment. If they are interesting and varied, a lot of people will read the browser, possibly gaining an education in the process.