Replied: Fri, 06 Sep 1996 17:00:36 EDT
Replied: ""Paul W Schleck KD3FU" <pschleck@oasis.novia.net> "
From pschleck@oasis.novia.net	 Tue Sep  3 14:41:57 1996
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Subject: Suggestion: front-end *-answers mailboxes with checker program
To: news-answers-request@MIT.EDU
Date: Tue, 3 Sep 1996 13:40:28 -0500 (CDT)
From: "Paul W Schleck KD3FU" <pschleck@oasis.novia.net>
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Thanks for your prompt response in getting my additional FAQ part
approved.  The autoreply letter I got back said that your queue was
several thousand messages deep (!!!).  Wondering if this was an error in
one of my scripts, I logged into rtfm.mit.edu to check things out (I'm a
retired moderator, so I don't interfere, but I might look in from time
to time :-).

It seems that the overwhelming majority of submissions are originating
from newsreader software (you can tell, as they use the *-answers,
rather than *-answers-request, addresses), very often by accident.
Furthermore, very few submitters are using your automated verification
mailbox, news-answer-submit.

Perhaps the way to solve both of these problems is to use the checker
program as a front-end to the *-answers submission mailboxes.  This will
filter out a good deal of the cruft, keep it from landing in your
mailboxes, and will check those articles that are actually
submissions.  This may be a bit cryptic and abrupt to do to the
readership, but no one says you should kill yourself drowning in mail
from ignorant netters, either.  You can probably add an obvious sanity
check that, if an article fails all of the tests that checker performs,
a general reply form-letter is used instead.

Of course, the *-answers-request mailboxes will still be human-read (and
can serve as a last resort for submitters who can't work with the
automated front-end).  The point being that much less cruft mail is sent
to the administrivia addresses vs. the submission addresses.

What do you think?

--
Paul W. Schleck
pschleck@novia.net
http://www.novia.net/~pschleck/
Finger pschleck@novia.net for PGP Public Key

