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\def\comp{Tetazoo Consulting}
\def\client{Quux Manufacturing}

\title{Proposal to Provide a Desktop Workstation Computing Environment}
\author{Marc Horowitz \\ \comp}
\date{April 26, 1990}
\begin{document}
\maketitle
\thispagestyle{empty}

\newpage\section{Summary}

\comp\ proposes to replace \client's mainframe computer system with a
network of workstations.  This will provide more powerful, more
versatile, less expensive computer system.

The project would consist of evaluating the exact needs of \client\ and
assembling a network of graphical workstations with software
appropriate to the various tasks of the network's users.  Installation
will include setting up and configuring the workstations and wiring
the network.

The project would take one week off-site and then one week on-site for
installation.  After this time, one week of training will be provided
to in-house support personnel. The system is guaranteed to work after
installation, and any problems detected in the first thirty days will
be fixed on-site.

\newpage\section{Introduction}
\comp\ proposes to update the current mainframe computing environment
at \client\ to a workstation computing environment.  The computers are
used in all parts of the corporation, including management, payroll,
manufacturing, and research.  Currently, all of these activities take
place on a single mainframe, which is shared between all users.

This proposal addresses several problems with this system:
\begin{enumerate}
\item The computing environment is too homogenous.  Each type of user
needs certain capabilities which others do not need.
\item Maintaining a mainframe system has a high overhead, including
special power and air conditioning, a full-time system administrator,
and service contracts.  This amounts in total to \$20,000 a month.
\item Newer technology is incompatible with the older mainframe
hardware.
\end{enumerate}

\newpage\section{Proposed Procedure}

\subsection{Evaluation}

Because needs and uses vary from site to site, the project would begin
with a day of examining in detail the usage of the current computer
system.  This information would be used to determine the exact number,
configuration, and location of workstations which would be needed.

\subsection{Hardware}

A generic workstation will consist of a single Intel 80386 CPU,
equipped with a small local hard disk (100 megabytes), 4 megabytes of
RAM, a high resolution color display, and an ethernet network adapter.
All of this hardware is commercially available from several different
suppliers, so that prices are low and reliability is high.  This
generic workstation will have several different configurations, each
customized for its particular use:

\begin{itemize}
\item {\bf Executive} workstations will be equipped with faster
processors and extra memory. This lends itself to the creation of
complex graphics, memos, and reports.
\item {\bf Computation} workstations will be equipped with a faster
CPU, a numeric processor, and more memory.  This configuration is
designed for large-scale numeric processing for accounting and other
similar purposes.
\item {\bf Manufacturing} workstations will be special workstations
designed to operate in a hostile environment.  Although
computationally normal, they are equipped with fault-tolerant power
supplies, special air filters, and sealed cases to allow inventory
control and status reports to be entered directly at the manufacturing
facilities.
\item {\bf Research} workstations will be equipped with a faster CPU,
larger color monitors, and a numeric processor.  This typical
``engineering'' workstation is perfect for computer-aided design and
other complex tasks.
\end{itemize}

In addition to the workstations, one server per workgroup would be
installed.  This server would contain the system and applications
software for all the machines in that area and the user filespace for
the users.  This server would be configured with a large amount of
disk space (a gigabyte or more) and a high quality laser printer.
These printers are excellent for generating computer-generated
purchase orders, paychecks, government forms, and other custom output.

The servers and workstations on the system would be connected by an
ethernet network.

The maintenance cost of this system would be minimal, compared to the
cost of the mainframe system.  All parts are covered by the
manufacturer for two years, after which service contracts will be 10\%
to 15\% the cost of the hardware per year.

\subsection{Software}

All the hardware on the network would be configured to run the Mach
operating system.  This operating system is becoming a standard across
many different manufacturers' platforms.  It supports several
different graphics environments, and is capable of running many
applications at once.

Services provided by the operating system include mail to individual
users or groups, file protection, backups, and documentation.  The X11
Window System Release 4 would be installed on all machines to utilize
the graphics capabilities of the workstations.

Applications software of all kinds is available.  Examples of software
which \client\ may find useful are text formatters, graphic design
tools, databases, accounting systems, CAD packages, and programmers'
tools.  Any of these can be installed on the system and shared between
all users.  \comp\ can also develop custom software for specialized
use.

\subsection{Installation}

Once the hardware and software have been chosen, \comp\ will configure,
set up, and test all the hardware off-site.  Once it works, the
equipment will be transported to the installation site and installed.
The old system can be left in place while the new system is being
installed, so there will be no loss of service.  The amount of time
spent on-site will be less than one week total.  

After the one week installation, we will provide training for the next
week for your MIS personnel so you can use the new hardware.

If any problems arise in the first 30 days after installation, we will
come to your site at no charge and fix any problems you may have.
After this, an optional service contract covering maintenance of
existing hardware and software is available.

\newpage\section{Qualifications}

\comp\ has seven years experience in the computer industry.  Our
engineers are trained in hardware service, programming, user support,
and emergency solutions, with experience in sites ranging in size from
one workstation to multi-site environments containing over three
hundred machines.

The founder of the company, Marc Horowitz, has a B.S. and M.S. in
Computer Science and Engineering from the Massachusetts Institute of
Technology.  Started after his graduation, \comp\ was designed to
service the growing need of large companies to have coherent,
effective computing environments.  We have been successful in
designing systems for many different needs and desires.

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\newpage\section{Budget (estimated)}

For work beginning May 7, 1990, ending May 18, 1990.

\begin{itemize}
\item Hardware \\[10pt]
\begin{tabular}[b]{lrrr}
Type		& Quantity	& Unit cost	& Total \\ \hline
Generic		& 60		& \$4,000	& \$240,000 \\
Executive	& 10		& \$5,000	&  \$50,000 \\
Computation	& 10		& \$5,500	&  \$55,000 \\
Manufacturing	& 5		& \$6,500	&  \$32,500 \\
Research	& 15		& \$10,000	& \$150,000 \\
Servers		& 3		& \$20,000	&  \$60,000 \\
Network Cable	& 4000 ft	& \$1		&   \$4,000 \\
\multicolumn{4}{r}{Hardware subtotal}
\end{tabular} \hfill \$588,500

\item Software \\[10pt]
\begin{tabular}[b]{lr}
Operating system site license		& \$100,000 \\
Interleaf Technical Writing System	& \$150,000 \\
Sybase network database 		&  \$25,000 \\
Other, single user software		&  \$50,000 \\
\multicolumn{2}{r}{Software subtotal}
\end{tabular} \hfill \$325,000

\item Personnel \\[10pt]
\begin{tabular}[b]{lrr}
Position		& man-hours	& Cost	   \\ \hline
Software engineers	& 200		& \$16,000 \\
Hardware engineers	& 1000		& \$60,000 \\
Administrative		& 80		&  \$2,400 \\
Training		& 40		&  \$4,000 \\
\multicolumn{3}{r}{Personel subtotal} 
\end{tabular} \hfill \$82,400

\item Subtotal \hfill \$995,900

\item Overhead (10\%) \hfill \$99,590

\item {\bf Grand Total \hfill \$1,095,490}
\end{itemize}

\appendix

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\newpage\section{Task schedule}
\null\hskip-0.5in\epsfile{proposal-sched.ps}

\newpage\section{Evaluation}
After our initial evaluation, we will present an updated budget based
on the actual needs of your site.  After the installation concludes,
we will perform a full diagnostic on the network to determine if any
problems have occurred.  Past this, if there is any failure in the
next 30 days, we will come on site and get the system running again. 

\end{document}
