15.763/1.274, ESD.268  Manufacturing Systems and Supply Chain Design (meets 8-9:30am)

On Friday April 18, we will use the class to do an overview of the MetalWorks case and to demonstrate the software.

We have posted the case along with instructions for downloading the software. We encourage you to read through the case prior to Friday's session, and to download the software and install the MetalWorks data. (Note the software is a big file!)

As we have a finite number of licenses for the software, only registered students should download the LogicNet software.

Please NOTE that when you first open up the Logicnet software it will display a reference code and ask for a license key.  The instuctions say to send this to "professor or TA" -- DO not do this.  Rather, please send the reference code to Kitte Knight, kknight@ilog.com , who will then send back to you the license key; on your message to Kitte, please copy the TA's David and Ram (opolon@mit.edu, rsriram@mit.edu).   As Kitte does not work 24/7, please allow for a reasonable delay in hearing back from her.

Steve Graves

 

We have posted an article describing GM's application of analytical methods for improving production throughput in a variety of their operations.

You might look at short article at

http://dmi.uib.es/~loren/docencia/webxtel/bibliografia/Erlang%20B%20&%20C.pdf

for some background and discussion of use of quueing models for call center planning.