@Inproceedings{bnr,
	Key="BNR",
	Author="Huberman, R.M. and Tessler, M. and Cameron, W.H.",
	Title="A Generic Forms Handling Tool and its application to
		Network Trouble Management",
	Booktitle="IEEE International Conference on Communications",
	Year="1989"}

@Article{helsinki,
	Key="Helsinki",
	Author="H\H{a}mm\H{a}inen, Heikki and Eloranta, Eero and Alasuvanto, Jari",
	Title="Distributed Form Management",
	Journal="ACM Transations on Information Systems",
	Month=Jan,
	Year="1990"}

@Inbook{plato,
	Key="plato",
	Author="Plato",
	Title="Selections",
	Pages=214,
	Publisher="Charles Scribner's Sons",
	Year="1927"}

@techreport{uc,
	Key="UC",
	Title="Requirements Definition:  Electronic Approval/Routing System",
	Institution="University of California",
	Number="CSD0516",
	Year="1991"}

@TechReport{helpdesk,
	Key="helpdesk",
	Author="Joanne Costello",
	Title="Help Desk Database",
	Institution="Massachussetts Institute of Technology",
	Year=1991,
	Month=Apr,
	Day=12}

@Inproceedings{larson,
	Key="larson",
	Author="Larson, James A. and Wallick, Jennifer",
	Title="Tools For Forms Administrators",
	Booktitle="IEEE Workshop on Languages for Automation",
	Year="1984"}

@manual{ibis,
	Key="ibis",
	Author="Bender, Edie",
	Title="Presentation to Board of Trustees",
	Note="Photocopies of slides used in presentation",
	organization="Penn State",
	Year=1991,
	Month=Jul,
	Day=25}