From daemon@postoffice.Reston.mci.net Wed Aug 14 16:01:26 1996 Received: from MIT.EDU ([18.72.1.2]) by bloom-picayune.MIT.EDU (8.6.13/2.3JIK) with SMTP id PAA06185; Wed, 14 Aug 1996 15:58:24 -0400 Received: from postoffice.Reston.mci.net by MIT.EDU with SMTP id AA16059; Wed, 14 Aug 96 13:23:24 EDT Received: (from daemon@localhost) by postoffice.Reston.mci.net (8.7.5/8.7.3) id NAA01320; Wed, 14 Aug 1996 13:23:22 -0400 (EDT) Date: Wed, 14 Aug 1996 13:23:22 -0400 (EDT) Message-Id: <199608141723.NAA01320@postoffice.Reston.mci.net> From: Postmaster Responder Precedence: junk To: news-answers-request@MIT.EDU Subject: Re: URGENT - Mail flood from nodak.edu X-Nukemenow: this line is here to (hopefully) avoid nasty mail loops ************************************************************************ * * * This is an automated message -- REPLIES ARE AUTOMATICALLY DISCARDED * * (last updated: Monday June 3, 1996) * * * ************************************************************************ Hello, You have just sent email to Postmaster@MCI.NET. We're sorry to have to redirect your request, but we receive many messages each day, and we need to determine who can take care of your email needs. This automatic response will only be sent to you every 30 days, however all of your mail will be received and read. If you have a complaint regarding unsolicited email or inappropriate usenet posting from an MCI customer, please send email to 'ABUSE@MCI.NET'. If you experience mail delivery problems to email addresses of the form @MCI.NET that may require action by the administrators of this system, send email to 'SYSADMIN@MCI.NET'. Your mail will be read by real people -- but most questions we get are answered by the information below. Answers to some common questions: How can I send mail to a MCImail/InternetMCI/MCI2000/CampusMCI user? How can a MCImail user send mail to me? How do I find a MCImail user's id? I want to let you know that NS.MCI.NET is lame for some domain. I can't reach some IP address or the network throughput is bad. I get 'host MCI.NET unknown' and / or I can't see MCI's MX records. I WANT TO COMPLAIN ABOUT SOMETHING ON USENET POSTED BY A MCI CUSTOMER. What if my question wasn't answered by the information here? -------------------------------------------------------------------------- How can I send mail to a MCImail user? Address to your message to '999-9999@MCImail.com' where '999-9999' is the user's MCImail service ID. MCImail service ID's are exactly 7 digits long (like a telephone number). The '-' is optional. Messages may also be sent to 'firstname_lastname@MCImail.com', however if the users' name is not unique in the MCImail system the message will be returned to you. How can I send mail to a internetMCI user? Please contact Postmaster@internetMCI.COM for help. How can I send mail to a MCI2000 user? Please contact Postmaster@MCI2000.COM for help. How can I send mail to a CampusMCI user? Please contact Postmaster@CAMPUS.MCI.NET for help. How can a MCImail user send mail to me? To address an envelope to a subscriber on Internet or one of it's derivatives an MCImail user in terminal mode can: 1. At the COMMAND prompt, type CREATE or CR. 2. At TO prompt, type the recipient's name followed by EMS in parentheses. For example: To: Tom Jones (ems) 3. At the EMS prompt, type the word Internet. For example: EMS: Internet 4. At the MBX prompt, type the recipient's mailbox address. For example: MBX: JRD@example.com 5. At the TO prompt, repeat steps 2 through 4 to enter more Internet addresses; or press Return to skip this prompt.* How do I find a MCImail user's id? No directory is available to the open Internet. If you don't know the IDs of persons to whom you want to send E-mail, please contact them first via telephone, etc. or try sending email to them using 'firstname_lastname@MCImail.com'. If their name is not unique your message will be will be returned to you with a list of userids of users with the same name. I want to let you know that NS.MCI.NET is lame for some domain. It's not necessary. We run programs daily that check all the domains that we are authoritative for and which notify the domain contact for the problem domain of the problem. I can't reach some IP address or the network throughput is bad. If you are an MCI customer send email to 'TROUBLE@MCI.NET' or call 1-800-977-iNOC and open a trouble ticket. If you are not a MCI customer please contact the Network Operations Center of your own institution or Internet Service Provider. If need be they can best work with MCI Network Operations Support to resolve network service issues. I get 'host MCI.NET unknown' and/or I can't see MCI's MX records. Please contact the system administrator or user support of the system or service you are using. For sysadmins, is your mailer configured to use MX records? If your nameserver is an IBM RS/6000 running AIX, you may need a fix for IBM's 'negative caching problem in named' bug -- call your local IBM support and ask for the fix for PMR 4x360 or PTF U434856. If you are using a SunOS system make sure that you are using sendmail.mx or a real version of Sendmail. I want to complain about something on USENET posted by a MCI customer. Complaints regarding posts or spams to USENET Newsgroups will be dealt with according to MCI's policy which precludes the usual: chain-letters, unsolicited ads, etc. Since numerous users often report the same problem, we will NOT NECESSARILY respond to each person who complains personally -- but your message will be read and acted upon if necessary. PLEASE include the full headers of the article in question -- forwarding the article via many newsreaders strips the headers and makes it difficult for us to find the original article. ------------------------------------------------- What if my question wasn't answered by the information here? internetMCI Sales and Customer Support Help Desk 800-582-1253 703-715-7367 internetMCI National Accounts Service Center (NASC) 800-678-5758 (East Coast) 800-888-6272 (West Coast) E-Mail Addresses internetMCI Sales and Customer Support Help Desk: MCIINTERNET@MCI.NET internetMCI Network Operations Center (NOC): TROUBLE@MCI.NET http://infopage.MCI.NET internetMCI Security Department: SECURITY@MCI.NET See also: internetMCI Security Engineering Home Page http://www.security.MCI.NET Spamming Complaints against MCI Customers: ABUSE@MCI.NET See also: MCI Telecommunications Corporation and Affiliates Policy on Spamming Static Route Requests and BGP Requests: PROVBOX@MCI.NET MCI Routing Registry Questions: MCI-RR@MCI.NET Domain Name System (DNS) Questions: HOSTMASTER@MCI.NET News Feed Questions and Requests: NEWS@MCI.NET Network Time Protocol (NTP) Questions and Requests: NTP-APP@MCI.NET Secondary Domain Name System (DNS) Registration Requests and in-addr.arpa Delegation Requests: DNS-REGISTER@MCI.NET Domain Name Registration Requests: DOMAIN-REGISTER@MCI.NET IP Network Requests: IPADMIN@MCI.NET MBONE Requests and Questions: MBONE@MCI.NET * THIS MESSAGE WAS CREATED AUTOMATICALLY - PLEASE DO NOT REPLY TO IT * -------------------------------------------------