Install notes from 2002-03-07

The Database

• Installing the database:

  apt-get install mysql-client mysql-common mysql-server

• Configureing the Database:

  change root's password

  mysqladmin password db-root-passwd

  edit the files in /etc/mysql/ most important is so change the max_allowed_packet to 16M

• change the location of the database from /var/lib/mysql to /local/mysql

Build Depends

• tools we need to get and run the builds

  apt-get install make wget

• system things (directories, groups, etc)

  mkdir -p /usr/local/src/rt

  addgroup rt

  adduser www-data rt

• get the source

  cd /usr/local/src/rt

  wget http://www.fsck.com/pub/rt/devel/rt-2-0-12-pre6.tar.gz

  tar xzf rt-2-0-12-pre6.tar.gz

  Perl Dependancies

  This is the fun part.

  basicly, keep running make testdeps until it finds everything. You'll likely need the following packages. (all in the debian archives)

  • libhtml-mason-perl
  • libapache-mod-perl
  • libmd5-perl
  • libstorable-perl
  • libdbix-datasource-perl
  • libdbix-searchbuilder-perl (note: there may be a newer version in cpan, that you want)
  • libapache-request-perl
  • libcgi-perl
  • libcgi-pm-perl
  • libapache-session-perl
  • libtimedate-perl
  • libmime-perl
  • libtie-ixhash-perl
  • libtext-wrapper-perl
  • libtext-template-perl
  • libfreezethaw-perl
  • liblog-dispatch-perl
  • libapache-dbi-perl (very important. not in testdeps)
  • perl-suid (very important. not in testdeps)

  Install RT

  follow the install guide.
• First, edit the Makefile these docs arepertinent.

• make install

  this will prompt you for several passwords. most of the time it wants the mysql admin/root passwords, but sometimes it wants the rt users's password. pay attention to what it says.